Refund policy
RETURN POLICY
Because of the handmade nature of our products, returns are accepted
only for items that arrive damaged or defective. If there’s an issue
with your order, please email us at [your email] within 7 days of
delivery with your order number and photos, and we’ll be happy to help.
REFUND POLICY
We want you to love your Lovewell items. If you receive a damaged or
defective product, please contact us at [your email] within 7 days of
delivery. Due to the handmade and often custom nature of our products, we’re
unable to offer refunds for reasons other than damage or defect. Thank
you for understanding and supporting a small business.